E-commerce may not revolutionize the petroleum industry. But it's already changing the way the industry does busines.....
Cycle Time
My fellow friends, just want to let u know that cycle time is the amount of time between customer placing an order and receiving the goods and for a business to complete a productivity activity from the beginning to end or in short, it reduce time-to-market.
A properly enabled eCommerce system will reduce labour time and cost in document preparation, error detection and correction, mail preparation, telephone calling, data entry, overtime, and supervision expenses. For examples, documents such as invoices are processed electronically and error-free, minimizing processing time and the number of staff required. Indirectly, e-commerce will decreae carrying costs and shrinkage costs, improve cash flow and increase competitive advantage.
E-commerce also cut down the normal sourcing cycle. I heard one of my friends said Alibaba.com has become the number one destination for sourcing professionals and entrepreneurs because it cut the sourcing cycle the by 75 percent, according to a new survey released at MAGIC 2006.
Cycle Time
My fellow friends, just want to let u know that cycle time is the amount of time between customer placing an order and receiving the goods and for a business to complete a productivity activity from the beginning to end or in short, it reduce time-to-market.
A properly enabled eCommerce system will reduce labour time and cost in document preparation, error detection and correction, mail preparation, telephone calling, data entry, overtime, and supervision expenses. For examples, documents such as invoices are processed electronically and error-free, minimizing processing time and the number of staff required. Indirectly, e-commerce will decreae carrying costs and shrinkage costs, improve cash flow and increase competitive advantage.
E-commerce also cut down the normal sourcing cycle. I heard one of my friends said Alibaba.com has become the number one destination for sourcing professionals and entrepreneurs because it cut the sourcing cycle the by 75 percent, according to a new survey released at MAGIC 2006.
Customer supportCustomer Support is one of the parameters of customer satisfaction. Having this type of feedback is essential to continuously improving operations as customer loyalty is a high priority for a firm.
One example of application of e-commerce that can increase customer support is supply chain management (SCM).SCM has been popular operations strategy focuses on the integration of suppliers and customers to achieve an integrated value chain with the help of information technologies and systems. It provides superb customer services by facilitating customization where customizes products/services are produced with virtual organizations and exchanged using e-commerce. The aim of the supply chain management is to reduce order cycle time, reduce cost and expedite the fulfilment process to the satisfaction of the customer.
Recently, I have visited a website which started with core products, Storebox, customized to meet the specific business requirements of the respective companies such as Telus mobility and Card Island. E-Commerce enables your firm to penetrate new markets or find new suppliers and favourably affect your payment terms and agreements with customers and suppliers. It eliminates the time taken to process between supplier, intermediaries and customers.
With the changing nature and increasing challenges of retailing in the millennium and onslaught of e-commerce, management takes on an entirely new facet, that is employees’ empowerment.
Employees’ empowerment means giving employees responsibility and authority to make decisions regarding all aspects of product development or customer service.It eliminates the need of supervision and top-down management ideas. With the speed of e commerce business, managers will delegate employees who can meet the creative, technological and strategic demands of customers which can creates a positive retail experience for the consumer especially in business-to-business sales. The use of employee empowerment shifts the focus away from technical skills toward general cognitive and interpersonal skills.
References:
1. http://www.alibaba.com/
2. http://www.storeboxecommerce.com/ecommerce_support.php
3. http://www.xml.com/pub/a/2001/08/15/xml-ecom.html
4. http://203.210.126.185/dsdweb/v4/apps/web/secure/docs/2285.pdf
5. http://www.telusmobility.com/
1 comments:
I totally agree what you said. With the e-commerce, many companies can do many sales a day without going out to make sales. I think if has a traditional company view your blog, I think that company will planning to change to a e-commerce company although knew that is not easy but still willing to try.
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